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FIDReC is unable to accept your complaint at this time. You must first contact your financial institution to give the institution a chance to address your complaint.
FIDReC can accept your complaint after the institution does not respond to you within four weeks or when you are not satisfied with the response of the institution, whichever is earlier.
You may look for the contact details of your institution using the information below. If you need any help, please submit an enquiry with us.
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