The Consumer, 2019 Issue 3, page 3

This article authored by FIDReC CEO Eunice Chua and Manager Lionel Leo explains the role of FIDReC and the alternative dispute resolution services it offers, as well as the process to file a dispute at FIDReC. It also includes a story about Timothy, who had returned from an overseas business trip only to realise his credit card was missing and that there were several unauthorised transactions made on it.

Read on in the attached file.