You’re offline. This is a read only version of the page.
Toggle navigation
About Us
Processes
Resources
Register
Register as Complainant
Register as Financial Institution
Submit Enquiry
Sign in
Home
Resources
Case Studies
Case Studies
Case Study #1 The shopper at a roadshow who did not realise she bought an insurance policy
Case Study #2 The holiday-maker who lost his credit card
Case Study #3 The phishing scam that led to unauthorised credit card transactions
Case Study #4 When travel plans go awry
Case Study #5 An investment scam
Case Study #6 A health insurance claim
Case Study #7 Allegation of mis-selling at a bank branch
Case Study #8 A vulnerable customer who mistakenly purchased an insurance policy
Case Study #9 Discovering an old fixed deposit slip
